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Help Lines

Alcohol Drink Line - Offers advice, information and support to anyone concerned about their own or someone else's drinking

FREE 0800 917 8282

Bereavement - Cruse Bereavement Care - Helpline for bereaved people and those caring for bereaved people

0870 167 1677

Child Death Helpline - Helpline for anyone affected by the death of a child FREE 0800 282986
  Compassionate Friends - Befriending and support for bereaved parents, grandparents, siblings.

0117 953 9639

(South Staffs. Citizens Advice Bureau)

Outreach Generalist Advice Service operating from
Haling Dene Centre, Cannock Road, Penkridge
Thursdays 9.30am to 12.30pm

01785 716767 (Penkridge)
or 258673  (Stafford)
01902 897757 (Wombourne)

Or Email

Carers Carers Line - Advice and information for all carers FREE 0808 808 7777
Children and Young People   ChildLine - Helpline for children and young people to age 18, in danger, distress or with any problem FREE 0800 1111
NSPCC Child Protection Helpline - 24 hour helpline for children and young people or anyone concerned about a child or young person at risk of abuse FREE 0800 800 500
Dementia Support Providing advice, information and emotional support to carers of people with dementia.   Covering the whole of South Staffordshire District Council area. 
Helena Payne, Dementia Support Worker
Carers Association Southern Staffordshire

Tel: 01902 851900

Disability Dial UK - Network of disability information and advice services run by people with direct experience of disability

01302 310123

Drugs National Drugs Helpline - 24 hour helpline for drug users and solvent mis-users, their families, friends and carers FREE 0800 77 66 00
Emotional Support The Samaritans - 24 confidential and emotional support helpline for anyone in crisis

0845 790 90 90
01785 243333

Family Careline - Telephone counselling service for the general public

020 8514 1177

Parenting Plus - Helpline for support and information for anyone in a parenting role of children FREE 0808 800 2222
  Home-Start is a voluntary organisation in which volunteers, offer regular support, friendship and practical help to young families under stress Organiser:  Ralph Lilburne or Karen Rowe
Tel: 01785 244550
Health NHS Direct - A 24 hour confidential helpline providing advice and information on what to do if you are feeling ill, have health concerns for you or your family, local health service or self-help and support organisations.    Also NHS Direct ONLINE on the internet

0845 46 47

If NHS Direct is not available in your area, call Health Information Service during office hours FREE 0800 66 55 44
Free Prescriptions - Advice Line for Information about free prescriptions FREE 0800 91 77 711
Mental Health Staffordshire Mental Health Telephone Helpline - "Providing support, information and advice for people living in Staffordshire".

FREE 0808 800 2234
    Lines Open 7pm-2am
        7 days a week

  MIND - Information Line

0845 7660 163

  NO PANIC - Helpline, information booklets and local self-help groups for people with anxiety, phobias, obsessions, panic.

FREE 0800 783 1531
10am - 10pm


Staffordshire Mental Health Information Resource Website -
This website is a unique resource which provides useful information and details of a range of mental health services and projects across Staffordshire where you can get help and advice.

Nicky Bromage
01785  356738

  SANELINE - Seven nights 6pm - 11pm. 

SANE is a national mental health charity which aims to raise awareness of mental illness and campaign to improve services and initiate and fund research into the causes of serious mental illness through its research centre. Information and emotional support is also provided to anyone affected by mental illness via the helpline, SANEline and by email, via SANEmail.

0845 767 8000

Rural Mental Health Mid Staffordshire Rural Mental Health has a Rural Emotional Support Team who have experience with mental health issues and agricultural knowledge. They will come and see you, when and where you want at no charge.

01785 255305
01902 851321

Mobile - 07970 170619

Housing Shelterline - 24 hour housing advice line offering independent information and advice in confidence to anyone with a housing problem

FREE 0808 800 4444

Legal Accident Line - Helpline for anybody who has suffered an injury in an accident caused by another person FREE 0500 192 939
Missing Persons National Missing Persons Helpline - 24 hour helpline providing advice, practical help and support for anyone missing relatives or immediate family members FREE 0500 700 700
Message Home - 24 hour helpline for people who have left home or run away and enables callers to send messages FREE 0800 700 740
Money National Debtline - Help for anyone in debt or concerned they may fall into debt FREE 0808 808 4000
Gamcare- Confidential counselling, advice and information for anyone affected by a gambling dependency

0845 6000 133

Older People Age Concern Information Line - Telephone service for older people, their families, carers and other people working with them FREE 0800 00 99 66
Seniorline - Advice and information service for older people FREE 0808 800 6565
Rape and sexual abuse Rape and Abuse Line - Helpline for anyone has been affected by rape or abuse.                                   For calls answered by women call evenings FREE on 0808 800 0123
For calls answered by men Monday and Wednesday only, Call evenings FREE on 0808 800 0122
  Emerge - Sexual Abuse Support Service

01785 225591

Relationships RELATE - Relationship counselling for couples or individuals over 16.  Sex Therapy for couples.

01785 242779

Seasonal Affective Disorder SAD - Seasonal Affective Disorder Association

01903 814942

Violence and Crime Refuge 24 hour Domestic Violence Helpline - 24 hour crisis line providing counselling, support and welfare rights, advice for women and children escaping domestic violence

0870 599 5443

  Domestic Abuse Stafford Women's Aid (Rural Reach Out Project) can provide support and advice to women and children suffering domestic abuse - appointments to suit clients

01785 607828

  Victim Supportline - Helpline for emotional support and practical advice for anyone affected by crime

0845 30 30 900


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